skip to main content

Winter Night Shelter now open in Hereford

13 December 2021

Wooden blocks which spell the word support

The Hereford Winter Night Shelter is now open at New Zara House on Whitecross Road

The shelter, which is managed by Herefordshire Council, is open from 9pm to 7:45am, every night until Thursday 31 March 2022.  It provides a safe refuge with accommodation, toilets, showers and laundry facilities for up to 14 men and women on a first come, first served basis.

As the shelter is only intended as a refuge for the night, members of the council’s Outreach Team are on hand every morning, to provide information and advice on accommodation and support services.

Many of the people visiting the shelter have previously been staying with relatives, ‘sofa surfing’ or sleeping on floors with friends.  However, changing circumstances, relationship issues, family breakdowns, financial problems, including food poverty, arguments or abuse cause them to leave.

Over the past two years, Covid-19 related issues, such as illness and death, isolation, pressures of lockdowns and loss of work, have dramatically increased homelessness, poverty, anxiety and substance misuse.

It is anticipated that around 60 different individuals will visit the shelter during the winter, with an average of 10 people staying each night.

For local support and assistance with homelessness or housing advice, please visit

Would you like to make a donation?

If you’d like to support the Winter Night Shelter, you can make a financial donation to the well-established and independent charity, Hereford Open Door, which supports homeless and vulnerable people in the county.

To make a donation, please visit the Wonderful Payments website, which charges no fees, so all donations will be received by Hereford Open Door.  Please state that your donation is for the Winter Night Shelter, so it can be allocated to the appropriate account.  You can also choose to Gift Aid your donation.