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Support for Ukraine

14 April 2022

Russia’s invasion of Ukraine is distressing and concerning.  For many years Herefordshire has relied upon workers from Eastern Europe, Ukraine included, to work here.  Some have stayed and are bringing up their families here.  They are part of our community.

See the statement from the Leader of Herefordshire Council and the Chairman of the Council.

We've collated resources together to help our fellow Ukrainians, and different ways that we can support each other as well.  There is also information on the Herefordshire Council website to help residents who want to support Ukrainian families and Ukrainian families looking for support from people in Herefordshire.

The information pages, services and groups on the Talk Community Directory can be instantly translated into over 100 different languages, including Ukrainian.  Go to "Select language" at the top of the website.

BBC Bitesize has a parents toolkit, with wellbeing resources for parents supporting children and teenagers, including an article on "How to talk to your teenager about the invasion of Ukraine".

Educate against hate provides Government advice and trusted resources for schools and parents to safeguard students from radicalisation, build resilience to all types of extremism and promote shared values.

EdPsy.org is an online space for educational psychologists, where they are currently suggesting ways to support children and young people when having conversations about the war in Ukraine.

Phoenix Education has a "Worrying about war and conflict" resource to download, to help parents / carers to support children and young people's emotional wellbeing.  It contains tips on managing difficult thoughts and grounding techniques.

Save the Children has tips from a psychologist and child counsellor on how to talk to children about war.

The British Psychological Society provides advice and guidance on how best to support children who are anxious about the war, conflict and crises.

The Education Hub provides advice and resources to help teachers, families and young people to explore the difficult topics around the Russia’s invasion of Ukraine and to avoid misinformation. Provided by The Department of Education.

UNICEF has tips on how to talk to your children about conflict and war, and how to support and comfort.

The situation in Ukraine is changing rapidly. The Government recognise the complex challenge this poses for charities responding to the crisis at home or abroad and have developed some guidance on the most commonly asked questions.

Visit the Government website for the guidance for charities and trustees. 

For any one of us, support for health and wellbeing is so important.

An Easy read guide is available to download if you’re worried about Russia and Ukraine.

Mental health and wellbeing information is available on the Talk Community Directory.  It provides details about local and national organisations that can help support mental health and wellbeing. The information can be translated into Ukrainian.

Russia’s invasion of Ukraine is distressing and concerning, and children and young people may have questions or be seeking reassurance.  Many young people may be feeling anxious about things they are seeing in the news at the moment.

CBBC has a Newsround section, with news articles about the war, appropriate for children and young people, and video clips talking to young people about their feelings.

Voices of Children are providing non-stop assistance to affected children and families from all over the country, providing emergency psychological assistance, and assisting in the evacuation process.

If you have accommodation you would like to offer to assist in housing Ukrainian nationals, the Homes for Ukraine sponsorship scheme is now open for applications.

Homes for Ukraine scheme will enable individuals, charities, community groups and businesses to volunteer accommodation and provide a route to safety for Ukrainians, and their immediate family members, forced to escape their homeland.

If you wish to become a sponsor through this scheme please register on the Homes for Ukraine website.  Please note that in the short term, the government is starting with named individual contacts.

For more information about the scheme, there is a frequently asked questions section on the Government website.

The No Accommodation Network provides a "Hosting Good Practice Guide"  with key considerations for people thinking about being a host.  The guide covers key areas including practicalities,  welcoming your guest, safeguarding, emotional support, and financial considerations.

A SafeREFUGE Welcome Pack is available through Vita Network, for hosts to complete for their guests. The pack includes important things about the accommodation, which will help people settle in.  Information that hosts are asked to complete includes how to use household equipment and details of services guests may need.

If you already have a named contact you wish to sponsor you should get in touch with them directly and prepare to fill in a visa application with all of their details and yours.  Information about how to apply for a visa under the Homes for Ukraine Sponsorship scheme is on the Government website

If you have any questions, you can get in touch by emailing supportforukraine@herefordshire.gov.uk


The Diocese and Citizens UK initiative

The Diocese are partnering with Citizens UK, who will support potential sponsors seeking to accommodate Ukrainians through the Government’s new "Homes for Ukraine" scheme. Citizens UK has a long track record of supporting communities to welcome refugees, and will be working with charities and organisations in the Ukraine to develop matches.  

This initiative is open to anyone wishing to offer accommodation and is not church specific. The offer is also open if you have already identified someone in the Ukraine but would like support with form-filling, travel arrangements and support once people arrive.

Please contact Liz Mackay via email liz.mackay@hereford.anglican.org or call 07484 679671 with the following details if you are interested in joining this initiative:

  • Contact details
  • Location of accommodation
  • Type of accommodation e.g. shared / self-contained
  • Number of adults  / children that could be accommodated

Citizens UK are working closely with Reset, who have established an online portal for matching sponsors to people from the Ukraine.  The portal aids the matching process for the "Homes for Ukraine" Scheme and Reset are asking individuals and families from the Ukraine in need of sponsorship to register on their website.

It is possible to register your interest with both organisations.

Do you know someone from the Ukraine in need of sponsorship through the Homes for Ukraine Scheme?

The Diocese are collecting and collating details of individuals and families from the Ukraine in need of accommodation in the UK through the "Homes for Ukraine" Scheme. Please contact Liz Mackay on liz.mackay@hereford.anglican.org or call 07484 679671 with the details, or for further information.

There are organisations looking for donations, to get urgent supplies, medical aid and humanitarian relief to Ukrainians.  

Choose Love are appealing for donations for supporting projects providing vital aid and services to those still in and fleeing Ukraine, including emergency medical care, food, shelter, clothes, legal support, support for the LGBTQIA+ community and mental health support.

Disasters Emergency Committee

Disasters Emergency Committee

Charities are in Ukraine and neighbouring countries meeting the needs of all refugees and displaced people.

How to donate:     

  • Online
  • Phone: 0370 60 60 900 
  • SMS: To donate £10 text SUPPORT to 70150. Texts cost £10 plus the standard network charge and the whole £10 goes to the DEC Ukraine Humanitarian Appeal. You must be 16 or over and please ask the bill payer's permission. (Full terms and conditions and more information are available on the DEC website)  
  • Or donate over the counter at any high street bank or post office or send a cheque by post to Post: DEC Ukraine Humanitarian Appeal, PO Box 999, London EC3A 3AA. 


Hereford Help for Ukraine Facebook group provide information about what support is available locally and currently have drop off points at:

  • Herefordshire Leisure Pool 
  • Bridge Street Sports Centre, Leominster 
  • Lady Hawkins Community Leisure Centre, Kington 
  • Ledbury Swimming Pool 
  • Ross Swimming Pool
  • The Bromyard Centre 
  • Unit 37, Three Elms Trading Estate

Important: Please contact the group first to see what is needed as it is changing on daily basis.

Herefordshire Community Foundation with the Hereford Times have a Help for Refugees appeal.  Donations will fund the transport of essential goods from Herefordshire to where they are needed, with residual funds supporting the resettlement of refugees in Herefordshire.

The British Red Cross Ukraine crisis appeal – donations will be used to reach people in urgent need, to provide food, first aid, clean water, shelter support, warm clothing, hygiene parcels and medicines; as well as supporting emergency services and helping families stay in contact with each other.

United Help Ukraine are providing medical aid and humanitarian relief to Ukrainians.

Guide for Ukrainians arriving in the UK provides information for Ukrainians arriving in the UK.  The  welcome guide, produced by the UK Government, includes:
- a glossary of useful words and phrases
- what people need to know in their first few days of arriving in the UK
- information to support getting used to life in the UK
- what to do if things go wrong
- legal rights and responsibilities
- applying for a school place in England
- a quick guide to key services

Herefordshire Language Network provides an interpreting service using local linguists.  They provide high quality, low cost face-to-face, video, and telephone interpreting, as well as text translation to public, private and voluntary organisations.

National Rail are offering guests from Ukraine arriving in the country a single onward journey via national rail, bus, light rail, and coach. This is free of charge to anywhere in England, Scotland and Wales.

The British Red Cross supports people from Ukraine who are in the UK. Their information helps families from Ukraine find out about services and support that might be available. There is information in Ukrainian to download.

There is a free British Red Cross support line, which people can call for any more information about British Red Cross, or for emotional support.  Please call:
0808 196 3651 (open between 10am - 6pm daily).

If people need a support line interpreter, call and say: 'can I speak to an interpreter?'.

UK Government has put emergency support in place for Ukrainian nationals entering the UK with their pets.  Using an emergency licence, people fleeing Ukraine can bring their pets to the UK with any quarantine costs met by the government.

UK Government provides immigration information for Ukrainians in the UK, British nationals and their family members.  The information is updated regularly.

Ukraine Advice Project UK are a group of volunteer legal professionals with immigration and asylum expertise. They are providing a free service to connect Ukrainian citizens in need of free legal advice on UK immigration, visas and asylum with qualified and regulated lawyers.

Ukraine Family Scheme allows applicants to join family members or extend their stay in the UK.  It is a free scheme and people coming to the UK through this scheme will be to live, work and study in the UK and access public funds.