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Exam results day support

Young people getting their exam results

Exam results day can stressful time for many and may leave some people feeling uncertain about the future.

Whatever happens, there’s information and support available to help you work out your next steps.

Information, advice and support 

The National Careers Service offer an exam results helpline to provide information on appeals, complaints or the next steps, once students have received their results.  Simply call 0800 100 900 (8am to 8pm Monday to Friday; 10am to 5pm Saturday and bank holidays) or use the webchat service on their website.

Check out Ofqual if you’d like to know more about how you were graded and the next possible steps.

NMITE have lots of clear information to support students on applying through Clearing on their website. To speak to one of their friendly advisors call 01432 80 45 46.

UCAS offer information and advice for students wanting to go to university, including what to do next, dealing with unexpected grades, requesting an appeal or going through the clearing process. 

The Government provide information for those students looking to improve their English, maths or IT skills.
Apprenticeships on the website offers information and advice on how to become an apprentice, what careers are available and which employers are offering them.

Save the Student provide advice on the next steps to take for students who are unhappy with their A-level results.

Looking after your mental health and wellbeing 

If you didn’t get the grades you wanted, this can be a difficult time.  However, please remember you are not alone, as there’s lots of information, advice and support available to help you.

YoungMinds support young people who are experiencing a mental health crisis, simply text YM to 85258 or or visit their exam stress support page. They also provide a parents’ helpline on 0808 802 5544.

Childline has a dedicated exam results page, full of helpful information and advice, along with a free helpline on 0800 1111.

Mind offer a mental health Infoline, call 0300 123 3393 between 9am – 6pm, Monday – Friday (except for bank holidays) or email

Talk Community provide details of a range of local and national organisations, which can offer mental health and wellbeing support.