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Complaints and feedback to Herefordshire Council

A man writing the word feedback on a board with a red marker pen

Herefordshire Council is committed to providing high quality services at all times.

If you're unhappy with a service provided by the council, you're entitled to make a complaint.  You can do this via Herefordshire Council's website.

Herefordshire Council's customer service standards

Herefordshire Council has a customer service standards, which explains how the council will work with you to deliver services and resolve issues, along with providing an overview of what you can expect.

If you'd like to contact the council, you'll find more information on how to do this, on the Herefordshire Council website